Whether an apartment renovation, high-end retail, office space, or a new 40-story building, NYSI engages for each a dedicated project manager to lead the application from design to completion. Procedures are facilitated with the Department of Buildings, Landmarks Presentation Commission, Department of Transportation, Fire Department of New York, Department of Consumer Affairs, Transit Authority, the Department of Parks and Recreation.

The Department requires agencies conducting business with Department of NYC Development Hub to register, complete a 16 or 36 hour course, pass a background check and provide the necessary documentation to obtain a Department-issued Identification Card which grants them to access to the Departments services and resources.